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Ordering Payments and Shipping

We offer a number of ways to order from The Seed Vault™, but the preferred method for fastest processing and ordering is to place your order online, just click on the items you require and they will be placed in a shopping basket for you. Then click on the 'view basket' tab and follow the instructions.
After you have completed the 'Checkout' process your invoice will be displayed on a separate screen, an additional email will be sent to you upon request in case you cannot print or save the displayed invoice. Send us an email or contact us to resend your invoice.
Please note payments need to be made directly to us, no orders will be shipped without payment reflecting in our account.
Ways to order:
* Online(using the Website) This is the option we recommend, it is the simplest and fastest way to get your order processed.
* Send us an e-mailwith your order by clicking here , indicating the names and quantities of the items you require. Make sure you indicate a shipping address.
Payments can be made in a number of ways, as listed below.Once you have completed the 'Checkout' process your invoice will be displayed, you can print or save the invoice. If you experience problems with printing or saving your invoice send us an email and we will resend your invoice.
Please make sure that you use the LAST 4 numbers of your order number that you received at 'checkout' as your deposit reference, failure to do so will cause delays to your order.Your order will be shipped once payment reflects in our account.
*EFT - simply log on to your own banking platform, load our banking details and make the payment as per your invoice total.
Cellphone banking - Load our banking details and make your payment via cell phone banking.
Telephonic banking - Use your banks telephone banking service to make payment.
*Direct/Cash Deposits - you can make payments inside your bank or at the ATM. Please NOTE that R30.00 per R500 value of your order must be added on to the total of your deposit, as this is what the bank charges us for cash deposits.
NO Cheque deposits will be accepted. Any deposits made by cheque will be returned to you less the banking costs we incurred.
Your order will be shipped to you via our courier as soon as the total amount due reflects in our account. If you have not received your order within 5 working days of receving confirmation that your order is complete and has been shipped please contact us so we can follow up with the courier.
Couriers do not deliver to Postal Addresses so please ensure that you insert a physical address where the courier can deliver your parcel.
Couriers do not deliver to farms or remote areas, if you do stay on a farm please supply an address in town where the courier can deliver the parcel.
*Post Office Shipping: Terms and conditions apply. If you do wish your order to be sent via the Post Office then it will be entirely at your own risk. We will supply you with the tracking number, your parcel will be sent via registered post.. Parcels that are sent by the Post Office will not be tracked by us and no correspondence will be entered into once we have handed your order over to the Post Office.Orders sent via the South African Post Office take a few days longer and we cannot supply any kind of time frame for delivery, in our experience some parcels sent via the Post Office have been delivered within 4 days and some have taken 7 working days, this information is only offered as a guide to you and in no way or form serves as a guaranteed time frame for delivery as this is entirely out of our control. Choosing the Post Office option when placing your order will be deemed as acceptance of these Terms and Conditions.


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